With the myriad of social media tools prevalent today, the business still prefers email when communicating.
Here are three ways to ensure your emails get a response--or at least are read.
- We are all humans, so why talk like a machine?
I'm sure you've received emails like:
Please find attached
It will sound more human if you say:
Here's the document you and I talked about...
Here's the document you requested...
Email is not limited to 255 characters. You should take advantage of white spaces and make your email easy to read. Limit each line to 20 words or less.
If you really want to be gung-ho, take a look at the Hemingway App. This website will help you with your grammar and the way you form your statements.
- Do not bury the lead, get to the point.
How often have you read an email that has multiple paragraphs? I can picture you rolling your hand as you torture yourself in reading each lines.
You will do your recipient a huge favor and she will appreciate it too that you make the time to craft that email that has both clarity and brevity.
Your recipients are busy; get to the point, fast.
- Email with a purpose, what is the email for?
Even before I click on that New Email button in Outlook--replace with your own client--I always have a plan.
I ask myself these basic questions:
a. Why am I writing this email?
a. What do I want them to know?
b. What do I want them to do?
Putting this all together, you need to be clear and brief.
Keep in mind, you are competing for the recipients' already hectic schedule. Be brief and get to the point.
Let me know what you think of this by sharing your feedback in the comments section. Thank you.
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